Job Requirements
1 - 3 years of experience
Minimum Bachelor’s Degree
Skills
Training
Marketing Communications
Marketing Strategy
This job post is managed by
Nuri Global
Online
Job description for User Training Specialist at Nuri
About the Role:
We are looking for an experienced and talented User Training Specialist to join our team. This role requires someone with good Bahasa Indonesia writing skills, excellent documentation capabilities, and social media communication skills. Additionally, experience in user management would be a plus.
Key Responsibilities:
1. Develop training materials tailored to user needs, including written documents, videos, and presentations.
2. Conduct training sessions for users, both in-person and online.
3. Create comprehensive and user-friendly training documentation, including user guides and FAQs.
4. Assist in user management tasks, including registration, verification, and issue resolution.
5. Increase user attendance and engagement through active communication on social media and online forums.
6. Evaluate training sessions and identify areas for improvement to enhance effectiveness.
7. Maintain good relationships with users through various communication channels.
Requirements:
1. Excellent Bahasa Indonesia writing skills.
2. Strong documentation capabilities, including proficiency in tools such as Microsoft Word, Excel, and PowerPoint.
3. Experience in user management or roles involving direct interaction with users.
4. Good communication skills on social media, with a strong understanding of trends and best practices.
5. Ability to organize training sessions and manage time efficiently.
6. Background in education or communication would be a plus.
If you have the skills described above and are ready to contribute in a dynamic and collaborative environment, we want to hear from you. Please send your CV and cover letter and explain why you are suitable for this role.
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