Job Requirements
1 - 3 years of experience
Minimum Associate Degree
Skills
Product Management
English Languange
Business Negotiation
Business Strategy
Business Development
Communication Skills
Problem Solving Skills
Business Intelligence
This job post is managed by
Annisa Poetri Revita
Last active 4 days ago
Job description for Service Delivery Manager at B3Networks
The following is a Job Description for this position :
- Develop and implement strategic plans aligned with the company's objectives and goals.
- Identify opportunities for business growth and improvement in operational efficiency.
- Analyze market trends and competitive landscape to make informed strategic decisions.
- Oversee day-to-day operations of the business unit, ensuring smooth functioning and adherence to policies and procedures.
- Lead and manage a team of operations professionals, providing guidance, coaching, and mentorship.
- Drive cross-functional initiatives and projects to support organizational goals.
- Identify opportunities for process optimization and efficiency improvements.
- Maintain a customer-centric approach, ensuring high levels of customer satisfaction and retention.
The following are the requirements for this position :
- Age 25-30
- Bachelor's degree in Technology Information or System Information
- 2-3 years of progressive experience in operations management
- Strong background in business process improvement, strategic planning, and Technology Information especially on Telecommunication
- Experience in a relevant industry or sector, such technology, or telecommunication industry is highly beneficial.
- Excellent communication skills, both verbal and written in English and Bahasa, with the ability to effectively communicate with stakeholders at all levels.
- Strong negotiation and conflict resolution skills to address challenges and drive consensus.
- Strong problem-solving and critical-thinking abilities to identify issues, analyze root causes, and develop practical solutions.
- Willing to work On-Site
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