Job Requirements
1 - 3 years of experience
Minimum Bachelor’s Degree
This job post is managed by
Adhigana Perkasa Mandiri
Last active 13 hours ago
Skills
Job description for Product Support at PT. Adhigana Perkasa Mandiri
We are the Adhigana Group, the largest gas detection system provider in ASEAN with a vision to open a factory in Southeast Asia.
Currently looking for candidates to join us for the position:
Product Support
Job Qualification :
- Min. Diploma/Bachelor’s Degree in Electrical Engineering / Instrumentation / Physics.
- Have experiences at least 1 year as a Product Support handling electrical tools, instrumentation, PLC will be plus.
- Experiences to train Sales Team about the product, start from induction, guideline, workflow and troubleshoot.
- Hands-on person, good analytic thinking and have a best troubleshooting.
- Good communication and interpersonal skills.
- Placement in Sunter, Jakarta Utara
- Willing to travel frequently
Job Description:
- Provide training related to product knowledge for our employee, customers or any kind of company’s need.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- Support technical assistance to customer who are using the company’s products.
- Investigate and help issues from our customers and work with cross-functional teams to resolve it.
- Troubleshoot unit, compile a material request for replace damaged unit, and search for the best price.
- Testing unit or any kind of product and make sure all well-functioned before the product hands to customer.
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