Job Requirements
Less than a year of experience
Minimum Bachelor’s Degree
Skills
English Languange
Data Analytics
Data Management
Job benefits
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Remote work options
Flexible scheduling and you can work remotely when needed
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Career growth
Take your knowledge to the next level with our assistance program
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Vacation & Leaves
You can take as many vacations, sick, personal, or mental health days as you need, so long as your manager approves your time off
This job post is managed by
Petrolink Indonesia
Last active 2 days ago
Job description for Jr Real-Time Support Engineer at Petrolink Services Indonesia
IMPORTANT
This position requires working in the shift system (day/night shift), 12 hours per day, 15-16 working days per month. Fresh graduates are welcome.
Job role
The main responsibility will be to set-up, configure, and support the real-time services. Coordinate set-ups with remote rig crews and our global team operations.
Qualifications and skills:
- Bachelor’s Degree in Petroleum Engineer, Statistics, Computer Science or IT related major. Fresh graduates are welcome.
- Clear English communication in written and oral forms is a must.
- Process Improvement, Reporting Skills.
- Excellent customer relationship and support.
- Ability to work in a team-oriented, collaborative environment.
- Have the following attitudes: include reliability, attention to detail, and functional troubleshooting/problem-solving skills.
- Oilfield experience is a plus.
- Candidates should be flexible and willing to travel at short notice.
Duties and Responsibilities
- Understands fully that all data managed is client-specific and extremely confidential.
- Setting up Real-Time services and offerings. Coordinate set-up with the remote Real-Time teams.
- Configuring customer-specific projects based on standardized procedures.
- Working on assigned tasks from the team coordinators and Operations Manager.
- Troubleshooting data, software and service problems based on internal alerts and customer reports.
- Providing a very high quality of customer support and seeing that every issue is handled with the utmost care and attention.
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